Lena H. Nghiem

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Lena H. Nghiem

Hello! I’m Lena. Welcome to my writing website and higher calling—to carry the message of hope, healing, and recovery. I was a depressed, lost soul, and through the help of others, I found a new model of living that has profoundly changed my life for the better. I am indebted to those who guided me and were driven to pay it forward. The purpose of this space is to encourage others to look within, to help those suffering from loneliness, restlessness, and discontent, and to aid those struggling with anxiety, anger, fear, depression, addiction, trauma, mental illness, and suicidal ideation. I believe that when we honestly look at our behaviors, thoughts, feelings, and belief systems—and work with them—we can alleviate the causes of our suffering and bring joy and happiness.


Qualifications Summary

I am a Human Resources Professional with 15+ years of progressively responsible positions in Human Resources. I am experienced in HR driving customer satisfaction and collaboration with employees, Managers, Directors, and Owners. History of achieving results in innovative, dynamic, fast-paced organizations, using assertive communication, analytical, and project management skills. I am self-motivated, take the initiative, and thrive in a fast-paced environment with experience establishing relationships with management to enable change and drive employee engagement. I have demonstrated expertise in the day-to-day operations of group benefits programs and ensuring employees’ benefits and payroll questions are answered promptly. Passionate about counseling and comforting others, so I am the one employee goes to for their complaints. Administration of all leave of absence, worker’s compensation, property & casualty claims, student loan, 401(k), medical, dental, STD, and LTD plans. Initiate and conduct regular and as-needed benefit audits by running reports from the ADP system, insurance providers system, and Excel tools to compare data. Ensure compliance with federal/state regulations and company policy. I have experience working with senior management to drive HR plans and provide solutions. I am responsible for providing remote support to 1000+ employees. Assists with payroll processing by providing backup support as needed. I did all these tasks while facilitating the old benefits/payroll using the company’s generic paper processing system to implementing the old system to a new, updated Benefits & Payroll ADP system. At that point, I simultaneously worked on the preparation to transfer and upload the 401k data to a new online 401k Fidelity system. I always deliver HR services based on a solid understanding of HR processes and offer operational support in implementing the people strategy. Facilitates annual open enrollment renewal and enrollment process, including preparation of employee communications, updating benefits enrollment information, and processing payroll deduction updates in the ADP system. Highly organized, able to manage competing priorities, knowledgeable of labor relations, Title VII of the Civil Rights Act (Title VII), COBRA, Americans with Disabilities Act of 1990; Age Discrimination in Employment Act, Equal Pay Act, Fair Labor Standards Act, OSH Act, and HIPAA

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